FAQs (Frequently Asked Questions) : Here are top 10 questions and answers asked by our customers. Before contacting us please read this FAQs, you may get your answer here.

Is the sample product readily available with you?

Most of our product samples are readily available. Others are usually ready within 3 to 5 days and are delivered on a “To Pay” (freight collect) basis. Importers need to provide their DHL, FedEx, UPS, or TNT account numbers. As soon as we receive the account details, we dispatch the samples without delay.

Depending on the specific items and order quantities, we usually provide a competitive discount. The maximum possible discount is 5% to 7% on our quoted price.

Yes, Techno-Aid welcomes small quantity orders as well as sample orders to help you test the market.

Yes, we are fully equipped to manufacture products strictly according to your specific designs, shapes, dimensions, and branding requirements

Our primary pricing term is USD FOB (Free on Board), any port in India. Please contact us directly if you require alternative pricing terms like CIF or CFR.

Inspections can be carried out by the importer’s authorized representative or by any international agency like SGS or other reputed inspection agencies prior to dispatch, against a dispatch clearance issued in our favor.

Our standard packaging process utilizes a master polybag and strong corrugated master cartons to avoid handling damage. We maintain a manageable gross weight per carton for easy handling. Customized or individual retail packaging is also available upon request.

For order values up to USD 10,000, we accept a 50% advance payment with the balance due against proof of shipment. For larger orders, we accept a 100% confirmed, irrevocable Letter of Credit (L/C) at sight from a reputed international bank. For other terms, please contact us.

Yes, all our bags are made from 100% natural, biodegradable jute and cotton canvas fibers. They are eco-friendly, reusable, and manufactured keeping sustainability in mind.

Our standard production lead time varies depending on the order size and design complexity, but it typically ranges between 30 to 45 days after order confirmation and advanced payment receipt.