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Introduction
Please note that our website may have additional terms and conditions that include privacy-related terms. If any of these terms conflict with this privacy policy, this policy will prevail.
We encourage you to read this privacy policy carefully. By providing us with your personal data, you consent to its processing in accordance with this policy. If you choose not to provide your personal data, it may limit the functionality of our website and your ability to use it fully. If you have any questions, please contact us using the details provided at the end of this policy.
This privacy policy covers the types of personal data we collect, how we collect your personal data, how we use your personal data, how we store your personal data, disclosure of your personal data to third parties, use of cookies and analytics tools, your rights regarding your personal data, and how to contact us.
Definitions
Applicable Privacy Laws refers to privacy laws, codes, and regulations relevant to you, including the Indian IT Act 2000 and related rules. Personal Data refers to identifiable information about you, such as your name, email, address, and phone number. Processing encompasses all activities related to the use of personal data, from collection to storage and disposal. We/Us/Our refers to Techno Aid, situated in Kolkata, India. Website refers to our website and any associated services.
Types of Personal Data We Collect
We may collect various types of personal data, including identity data (such as name, job title, and business organization), contact data (such as billing/delivery address, email address, and phone numbers), financial data (such as bank account and payment card details), transaction data (such as details of payments and purchases made on our website), technical and usage data (such as IP address, login data, browser type, operating system, and browsing behavior), profile data (such as login details, support requests, interests, preferences, feedback, and survey responses), marketing and communications data (such as communication preferences and marketing materials preferences), and requested data (any additional personal data requested by us or provided by you).
How We Collect Your Personal Data
We collect personal data in three main ways: directly, automatically, and indirectly. Direct collection involves information you provide directly, such as communication data, contact data, transaction data, and account data. Automatic collection occurs through cookies and similar technologies, including technical and usage data. Third-party collection involves information collected indirectly from third parties with your authorization or where legally permitted.
How We Use Your Personal Data
We use your personal data for various purposes, including communications, transactions, operations, marketing, customer support, record keeping and reporting, security, risk management, and compliance. Communications involve monitoring and responding to electronic communications and other correspondence. Transactions involve processing payments and providing goods or services. Operations involve operating, improving, and enhancing our website. Marketing involves sending you promotional offers and newsletters if you opt-in. Customer support involves assisting with product issues or other website-related issues. Record keeping and reporting involve maintaining databases and producing analytics and reports. Security involves detecting and preventing illegal activities. Risk management involves establishing, exercising, or defending legal claims and managing risks. Compliance involves adhering to applicable laws and regulations.
Disclosure of Your Personal Data
We may disclose your personal data to third-party service providers, our employees and contractors, business partners and agents, potential buyers of our business or assets, courts, tribunals, regulatory authorities, and law enforcement officers, and other third parties as permitted by law.
Storage of Your Personal Data
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. We follow industry standards to protect your personal data, limiting access to authorized personnel and implementing security measures. However, we cannot guarantee the security of data during transmission or storage.
Overseas Disclosure of Your Personal Data
We may transfer your personal data to third parties located in other countries. Such transfers will comply with applicable privacy laws. You can request more information about our overseas data transfers by contacting us.
Your Rights
You have rights regarding your personal data, including the right to access and correct your data. These rights are subject to limitations and exceptions as per applicable privacy laws. If you wish to exercise these rights or have concerns about our use of your personal data, please contact our privacy officer.
Links to Other Websites
Our website may contain links to other websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this privacy policy periodically. The “Last updated” date at the top of this policy will reflect the most recent changes. We will notify you of material changes through our website or via email.
Contact Details
For any questions or notices, please contact our privacy officer at:
Techno Aid
Address: Kolkata, India
Email: info{at}technoaidindia{dot}com
By using our website and services, you agree to this privacy policy.
